Theatre South Playhouse Private Lesson Policy

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At Theatre South Playhouse (TSP) it is our pleasure to offer private lessons for music, voice, acting and dance . We strive to give our client the best private lessons experience possible. Please help us by reviewing and respecting this Policy.

 

• Parents should remain outside of the lesson unless invited in by instructor, as it is a distraction to our students and instructors.

 

• Students must bring their music books and homework to every class.

 

• Sick students will not be allowed to attend Private Lessons.

 

• Vocal Students only: If your voice is over strained and your teacher feels that you are doing damage to your voice, you will be asked to reschedule.

 

Tuition Payment

 

• To reserve a time slot, tuition for the full month must be paid in advance for all weeks in a month, regardless of how many lessons the student plans to attend. Tuition is not adjusted, credited, carried forward, or refunded for weeks that a student does not attend a lesson for any reason. (2 make-ups will be allowed per semester for excused absences.)

 

• Tuition for the next month is due by the final lesson of the current month. If not paid on time, the time slot may be reassigned to a new student.  All payments will be set up as automatic monthly credit card billing to prevent loss of your time slot due to an inadvertent late payment.

 

Missed Lesson and Makeup Policy

 

Once you have reserved a month’s lessons, the TSP commits to paying your teacher in full for all of the lessons. This includes lessons you are not able to attend for any reason including planned vacations and holidays when TSP is open.  We make best efforts to schedule makeup lessons into time slots cancelled by other students.

 

• SICK CHILD POLICY. We understand that children get sick quickly and often, however we do require a minimum of a 6 hour cancellation with a sick child, in order to reschedule to lesson. If not, the lesson will be charged. *You MUST CONTACT YOUR TEACHER VIA TEXT MESSAGE DIRECTLY FOR A CALL-IN TO BE APPROVED

 

• If you need to reschedule a lesson, you must let your teacher and our Admin staff know at the start of every month. Those Lessons are eligible for a makeup to a limited extent in other student’s canceled timeslots, or open instructor time slots,

 

• If the student is no show for a scheduled lesson, no refund will be given for the missed lesson and student will be unable to reschedule missed lesson. No exceptions.

 

• You may schedule up to 2 makeup lessons per semester.

 

• Makeup lessons may not be scheduled in any week that tuition has not been paid.

 

• Makeup lessons may not be scheduled after the semester ends.  (We follow the OCPS Calendar).

 

Lessons Cancelled by TSP

 

Tuition for lessons cancelled by Theatre South Playhouse due to weather events, instructor illness, or facility conflicts will be credited to your account and deducted from the next month’s invoice.

However, if a substitute teacher has been scheduled at the same day and time of the original lesson, there is no tuition credit if the student does not attend the lesson.

 

School Holidays/TSP Show/Tech Week Conflicts

 

Tuition is not charged for days that TSP is closed: Memorial Day, July 4th, Labor Day, Thanksgiving week, and December 24th through January 1st, and Spring Break, Tuition is charged for all other days of the year. TSP will make every effort to schedule around holidays, and TSP events. In instances where adjustments in schedules cannot be made, TSP will credit your account accordingly.

 

Substitute Teachers

 

If your teacher is out sick or on vacation, another faculty member may be scheduled to teach your lesson at the regularly scheduled time. Substitute lessons are billed the same as regular lessons. If you prefer to not have a substitute teacher, we will try to reschedule your lesson with your primary teacher subject to availability, however there is no monetary credit if you cancel the lesson.

 

Stopping Lessons

 

You may stop lessons at the end of any calendar month. If you have already paid the month’s tuition, you may stop lessons by providing 14 days advance notice. Tuition for lessons more than 14 days from your notice date is credited to your account for future use, but is not refunded.